| Category | Examples |
|---|---|
| Account info | Name, email, phone number |
| Style DNA inputs | Selfies/photos, body shape, face shape, undertone, style preferences |
| Usage data | App interactions, saved looks, feedback (liked/skipped/saved) |
| Payment data | Handled by our payment processor — we don't store full card details |
| Device data | Device type, OS version, crash logs |
Photos you upload for Style DNA analysis (e.g. selfies used to assess undertone, face shape, or body shape) are treated as sensitive data. We use them solely to generate your profile and recommendations. You can delete uploaded photos at any time from your account settings; see our Account Deletion page for full data removal.
We use trusted third parties to operate Eleganize, which may process your data on our behalf, including:
These providers are contractually restricted from using your data for any purpose other than providing services to Eleganize.
We retain your data for as long as your account is active. If you delete your account, we remove your personal data and uploaded photos within the timeframe described on our Account Deletion page, except where retention is required by law.
We use industry-standard measures — encryption in transit, access controls, and regular security review — to protect your data. No system is 100% secure, and we encourage you to use a strong, unique password.
Eleganize is not intended for children under 13 (or the applicable minimum age in your jurisdiction). We do not knowingly collect data from children below this age.
We'll notify you of material changes to this Privacy Policy through the app or by email.
For privacy questions or requests, contact us at support@eleganize.com.