Eleganize — Terms of Service

1. Agreement

These terms are between you and Eleganize ("we", "us"). By creating an account or using the app you agree to them. If you do not agree, do not use Eleganize.

Our Privacy Policy explains how we handle your data and forms part of these terms.

2. Who may use Eleganize

You must be at least 18 years old and able to form a binding contract. You may not use Eleganize where doing so would break local law.

3. Your account

You sign in with Google or Apple. You are responsible for keeping access to that account secure, and for activity that happens under yours. Tell us promptly at support@eleganize.com if you believe it has been compromised.

You may delete your account at any time from the Profile screen. See §5 — deleting your account does not cancel a paid subscription.

4. What Eleganize does, and what it doesn't

Eleganize analyses photographs you provide and generates personal styling recommendations — colours, clothing, grooming, eyewear, accessories and outfits — and, if you choose, wellness plans.

These are suggestions, generated automatically, and they are opinions rather than facts. They are produced by AI models and will sometimes be wrong, unflattering, or unsuited to you. You are free to ignore any of them. We do not warrant that any recommendation will suit you, fit you, be available to buy, or produce any particular result.

Product suggestions and prices come from third-party retailers. We do not sell those products, do not hold stock, and are not party to your purchase from any retailer. Availability and price change without notice.

5. Subscriptions and payments

5.1 What we sell

• Style+ — a monthly or yearly subscription unlocking the full set of recommendations and the wellness features.
• Occasion+ — a one-time purchase unlocking occasion and festival styling permanently.

5.2 Billing

Purchases are processed by Google Play or the Apple App Store, not by us. Payment is taken by the store under your account with them, at the price shown at purchase.

5.3 Auto-renewal

Subscriptions renew automatically at the end of each period unless you cancel at least 24 hours before it ends. Your store account is charged for the renewal within 24 hours of the period ending.

5.4 Cancelling

Cancel any time in your Google Play or Apple subscription settings — the app links you there. You keep access until the end of the period you have already paid for. We cannot cancel a subscription on your behalf, and deleting your Eleganize account does not cancel it.

5.5 Refunds

Refunds are handled by the store under its own policy, not by us. Contact Google Play or Apple Support.

5.6 Price changes

We may change prices. A change to an active subscription takes effect at the next renewal, and the store will notify you as its rules require. You may cancel before it applies.

6. Wellness features — important

The wellness features estimate a daily calorie target and generate workout and meal suggestions using standard, published formulas applied to the height, weight, age and goals you enter.

Eleganize is not a medical device and does not give medical, dietary, or clinical advice. Nothing it produces is a diagnosis, a treatment, or a substitute for professional advice from a qualified doctor or dietitian.

Do not use these features to treat any condition. Consult a qualified professional before starting any diet or exercise programme, particularly if you are pregnant, have or suspect an eating disorder, or have any cardiac, metabolic, musculoskeletal or other medical condition, or take medication that could be affected.

Calorie and nutrition figures are automatically generated estimates and may be inaccurate. You follow any suggestion at your own risk.

Allergies. If you tell us about a food allergy we exclude that ingredient from the meals we suggest, but this is an automated filter applied to automatically generated text — it can miss an ingredient, a regional name for one, or an ingredient hidden inside a prepared food. Never rely on it. Check every ingredient yourself before you eat anything, and if an allergy of yours is severe, treat our meal suggestions as ideas to verify rather than as a safe list.

If you are struggling with your relationship with food or your body, please speak to a professional. If you are in India and need support with eating disorders or mental health, you can contact the Vandrevala Foundation at 1860-2662-345 or iCall at 9152987821.

7. Your content and your photographs

You keep ownership of the photographs you upload. You grant us only the licence we need to run the service for you — to store your photographs, analyse them, and generate and show you your profile. That licence ends when you delete your account, subject to the 30-day recovery window described in the Privacy Policy.

You confirm that the photographs you upload are of yourself and that you have the right to upload them.

8. Acceptable use

You agree not to:

• upload photographs of anyone other than yourself, or any unlawful, obscene or infringing content;
• use Eleganize to harass, impersonate or abuse anyone;
• manipulate community voting, including through multiple accounts;
• attempt to access another user's data, or to circumvent the paid tiers;
• reverse engineer, scrape, or place automated load on the service;
• resell or redistribute the recommendations as your own product.

We may suspend or terminate an account that breaks these rules. Where we do so for a serious breach, we are not obliged to refund a subscription.

9. Community features

Community styling battles show anonymised looks for other users to vote on. Do not attempt to identify other users, and do not use community features to abuse anyone. We may remove content or withdraw access to these features at our discretion.

10. Availability

We aim to keep Eleganize available but do not guarantee it. Features may change, and we may suspend or discontinue any part of the service. If we discontinue a paid feature you have already bought, we will provide a pro-rata remedy where the law requires it.

Some features depend on third-party services, including AI providers and the app stores. Their outages are outside our control.

11. Our liability

To the fullest extent the law allows:

• Eleganize is provided "as is", without warranties of any kind.
• We are not liable for indirect or consequential loss, or for lost profits, data or opportunity.
• Our total liability to you is limited to the greater of the amount you paid us in the 12 months before the claim, or ₹10,000.

Nothing here excludes liability that cannot lawfully be excluded — including for death or personal injury caused by our negligence, for fraud, or under your non-excludable consumer rights.

Nothing in §11 limits or excludes liability that cannot be excluded under applicable law in India, including your non-excludable consumer rights.

12. Changes to these terms

We may update these terms. We will revise the "Last updated" date and, where a change materially affects you, tell you in the app before it takes effect. Continuing to use Eleganize after that means you accept the change.

13. Ending the agreement

You may stop using Eleganize and delete your account at any time. We may terminate or suspend your access if you materially breach these terms, or if we discontinue the service.

Sections that by their nature should survive termination — §7 (licence wind-down), §11 (liability), §14 (governing law) — do so.

14. Governing law

These terms are governed by the laws of India, and the courts of India have exclusive jurisdiction, except where mandatory consumer-protection law in your country of residence gives you the right to bring a claim locally.

15. Contact

support@eleganize.com Eleganize, Agra, Uttar Pradesh, India